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- from django.shortcuts import render
- from django.http import HttpResponse
- from datetime import datetime, timedelta
- from Info.model_handler import CompanyHandler, UserHandler
- from .models import Case
- from .model_handler import SettingHandler, CaseAttachmentHandler
- # Create your views here.
- def new_case(request):
- if request.method == 'GET':
- return render(request, 'IT_service/new_case.html')
- if request.method == 'POST':
- company = CompanyHandler.get_by_id(request.session.get('company_id'))
- user = UserHandler.get_by_id(request.session.get('user_id'))
- setting = SettingHandler.get_by_company(company)
- case = Case() # 保存case
- case.submitter = user
- case.contact_name = request.POST.get('contact_name')
- case.contact_mobile = request.POST.get('contact_mobile')
- case.description = request.POST.get('description')
- case.owner = setting.default_owner
- case.urgency_level = int(request.POST.get('urgency_level'))
- if case.urgency_level == 1:
- response_hours = 4
- elif case.urgency_level == 2:
- response_hours = 8
- elif case.urgency_level == 3:
- response_hours = 24
- elif case.urgency_level == 4:
- response_hours = 72
- case.due_datetime = datetime.now() + timedelta(hours=response_hours)
- case.save()
- attachments = eval(request.POST.get('attachment')) # 保存附件
- for attachment in attachments:
- c_file = CaseAttachmentHandler.get_by_id(attachment['id'])
- c_file.case = case
- c_file.save()
- return render(request, 'info/directPage.html', {'alertMsg': '保存成功', 'dirLink': '/home/'})
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